VoIP Monitoring Featured Articles

  • VoIP: A Great Platform to Dive into Unified Communications
    Voice over Internet Protocol (VoIP) has been around long enough that it's a comfortable entry point into the UC market...
    4/15/2014
  • Xerox Integrates Tone's ReliaTel to Move IT Service Business Forward
    Tone Software has announced its ReliaTel VoIP and Unified Communications (UC) Service Assurance software is providing a telephony management platform for the IT Outsourcing (ITO) managed services business of Xerox...
    4/14/2014
  • VoIP Makes Distributed Workforces Flexible
    VoIP services can solve problems with efficiency and cost, and businesses should not find them difficult to set up or maintain...
    4/9/2014
  • Costs to Consider When Switching to VoIP
    VoIP can make expansion of phone systems easier because businesses can manage their needs through control panels hosted in the cloud. Setting up a new phone system is not without its costs, though...
    4/9/2014
  • Comings & Goings: magicJack Names Anthony Russo its New VP of Mobile
    It appears magicJack is trying to make some moves to get it into more of the mainstream with the announcement of a new vice president of its mobile division in Anthony Russo...
    4/7/2014
  • Collaboration, Not Chaos: Tone's IAUG Event To Address Lync UC Integration
    A Unified Communications system allows for less hardware, which means less money being spent on hardware, which translates to money in the till for other, more necessary items...
    4/4/2014
  • Colorado Legislature Addresses Telecommunications Overhaul
    For many years in the state of Colorado, a state subsidy has helped to provide rural denizens with access to landline phone services. But that may all change with the introduction of HB 1328...
    3/28/2014
  • Are You Ready to Embrace the New Era of VoIP/SIP Connectivity?
    VoIP already has several million subscribers worldwide, and according to the latest research analysis "its growth looks set to accelerate as predictions indicate a $40 billion annual VoIP market by 2015."..
    3/28/2014
  • Unified Office Debuts Total Connect Now 3.0
    Unified Office, Inc recently rolled out its new Total Connect Now (TCN) 3.0 Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR) software...
    3/21/2014
  • Mitel Adds the 6800i Series to its IP Business Phones Portfolio
    Recently, at the Enterprise Connect conference in Orlando, Mitel unveiled its latest 6800i series of IP business phones that utilize open standards-based SIP protocol...
    3/21/2014
  • Promotion: ITP VoIP Offers One Year Free Phone Service to Users
    To enable more users to utilize the VoIP technology, ITP VoIP, a growing VoIP service company, has recently introduced a new program to provide their existing and prospective customers with a chance to avail a full free year of phone service...
    3/21/2014
  • Another Reminder: Security When Using VoIP is not to be Overlooked
    When the world's enterprises began sending and receiving important information via the great new Internet, their move to the future was soon followed by a plague of hackers seeking their valuable contents...
    3/10/2014
  • VoIP Adoption Growing Worldwide
    Everything seems to be migrating to over-the-top services offered over the Internet these days; even TV is moving to OTT with services like Netflix. But a study by WhichVoIP shows exactly how much VoIP technology is growing...
    3/7/2014
  • Tone's OMC-FLASH 4.7.0 Release Addresses Key Requirements
    Tone Software Corp. has announced the release of OMC-FLASH 4.7.0 incorporated with a number of new and important features...
    3/3/2014
  • Mobile VoIP Threatens Traditional Mobile Telecom Habits
    Expanding 3G, LTE, HSPA+ and even Wi-Fi networks, in addition to breakthroughs in improving the quality of VoIP calling technology, have made VoIP both viable and increasingly popular...
    2/25/2014
  • Wanatel Helps VoIP Resellers Take the Plunge
    Wanatel -- which offers Internet telephony communications and VoIP services on top of other IT services and products -- notes that becoming a wholesale VoIP reseller, while promising good returns, is a decision that shouldn't be made in haste...
    2/24/2014
  • Carrier VoIP and the IMS Market Gained by 30 Percent in 2013
    If you think the growth of VoIP in the past year has been impressive, you're not alone. According to Infonetics Research, carrier VoIP and the IMS market both grew by 30 percent in 2013...
    2/24/2014
  • Telekom Austria Moves from Fixed-Line Voice Service to VoIP
    Telekom Austria recently became the first operator in the EU to migrate its fixed-line voice service to VoIP, in a project that saw its domestic arm A1 integrate 2.3 million fixed-line phone customers with its all-IP network...
    2/24/2014
  • Nextiva Makes Available New Mobile and Desktop App
    Provider of cloud-based business phone service Nextiva recently said that its new mobile and desktop app is now available for customers...
    2/13/2014
  • Telx Strengthens Customer Support with 24/7 Service in Miami
    Telx Telecom is one of the latest telcos to implement a 24/7 customer support program that helps customers find and solve their most difficult and serious questions and issues related to phone and VoIP services...
    2/10/2014
  • Bangladesh Telecom Regulatory Commission Fights Illegal VoIP Activity
    The Bangladesh Telecommunications Regulatory Commission has decided to implement a system to monitor international gateways (IGWs) and interconnection exchanges (ICXs) to prevent illegal call termination...
    2/10/2014
  • Equiinet Expands into Arizona, SoCal Following Merger with Ubiquita
    Equiinet has announced it has expanded operations into Arizona and Southern California, following the merger of Ubiquita and Equiinet..
    2/6/2014
  • FCC Gives Telecoms the OK to Test VoIP as Replacement for POTS
    The FCC has voted to allow telecoms to test VoIP networks as a replacement for POTS on a limited basis. The decision is seen as a major step forward in modernizing communications in the U.S...
    2/5/2014
  • Neofone Deploys Squire Tech's SVI MGC Solution and Upgrades LNP Services Delivery
    VoIP operator Neofone has endorsed Squire Technologies' SVI MGC solution for its reliability and performance in addition to its effectiveness in reusing existing Cisco media gateways...
    1/29/2014
  • Tata Communications Launches its Mobile VoIP Platform
    Tata Communications, a major provider of A New World of Communications, recently introduced its mobile VoIP platform...
    1/29/2014
  • Primus VoIP Celebrates 10 Years in Canada
    Primus Telecommunications Canada, the country's largest alternative telecommunications service provider, is celebrating its tenth anniversary this month...
    1/23/2014
  • Converting Business Phone Networks to VoIP is Cheap and Worry-Free
    Businesses that still base their telephony network off traditional analog landlines are unfortunately missing out on some of the many advantages offered by VoIP phone systems...
    1/20/2014
  • Business VoIP Phone Systems Offer Enhanced Calling Features for Cheap
    VoIP allows companies to choose between operating their own on-site Private Branch Exchange (PBX) servers, or using a cloud-based hosted PBX solution that sees the VoIP provider managing the network...
    1/15/2014
  • Residential VoIP Phone Systems Offer Better Phone Service with Lower Bills
    Traditional home phone service providers charge $30 or more for each phone line per month, and though this is lower than the traditional smartphone bill, there's little reason to pay this much for a redundant phone line...
    1/13/2014
  • Ooma Creates Safety Phone for Aging Consumers
    Ooma, Inc., a California-based provider of smart home and business communication systems, has announced the launch of the Ooma Safety Phone, which allows users to instantly contact 911, family members and friends using two programmable speed-dial buttons. The device is an extension of the company's 911 Alerts feature, which notifies subscribers when 911 is called from their home...
    1/10/2014
  • FCC Again Climbs on the VoIP Merry-Go-Round
    There's an infamous quote attributed to New York Yankees legend Yogi Berra, who, when asked about a recurring scenario in a baseball game declared, "It's dejà vu, all over again." Whether Yogi actually said that or not is up for debate, but there's no debating what the FCC is doing when it comes to clarifying what VoIP technology is…or isn't...
    1/9/2014
  • Digital Element's IP Geolocation Technology Selected by COCUS
    Digital Element recently announced that its IP geolocation technology has been selected by COCUS AG, a German telecommunication consultancy and solution provider, for its telecommunications client...
    1/9/2014
  • Telx Telecom Lives Up to its Promise of Faster Networks
    However cliche it may sound, 'Time is Money' for businesses, and to spend it usefully and productively is their topmost priority. Today, the backbone of any organization is a reliable Internet service that can support high-speed data, VoIP, video and other applications. Metro Ethernet (Metro E)is the answer, which Telx Telecom is now making available to the Miami region...
    1/6/2014
  • Don't Follow the Mob: Choose a Phone System that Suits You
    Having finally decided that VoIP is good for the business, you heave a sigh of relief at not having to think any further on the issue, but you're mistaken...
    1/3/2014
  • SIP Trunking and How It Works for Businesses
    By now, most businesses are aware of Voice over Internet Protocol (VoIP) phone systems, which route calls through the Internet for more efficient communication than landlines provide. The result is hyper-efficient phone calls that include more free features, for a lower monthly price...
    12/30/2013
  • VoIP Gang Seized in Bangladesh
    When we think of gangs - packs of wolves or, more commonly, of people - united in a mission of violence, we don't often think of VoIP. And yet where there is a chance of crime, there shall be criminals. On Sunday night, a group of 39 people were arrested in the city of Uttara, Bangladesh. The Rapid Action Battalion (Rab), anti-crime and anti-terrorism unit of the Bangladesh Police, seized a house that held, what the Bangladeshi newspaper, The Daily Star, describes as a "huge quantity of illegal VoIP equipment."..
    12/27/2013
  • VoIP Set to Dominate European Phone Market
    Voice over Internet Protocol (VoIP) converts traditional phone signals from analog to digital formats, which are then routed through the Internet instead of traditional phone networks. The result is a faster, clearer and even cheaper service that uses modern technology to its fullest extent, instead of relying on century-old copper wire transmissions...
    12/27/2013
  • Important Steps To Take Before Switching to VoIP
    The end result of using VoIP is a business-calling network that offers higher sound quality and more included calling features, at a price less than what comparable landline phone companies can offer...
    12/23/2013
  • Workaholics Rejoice; Regular Flyers, Not So Much
    Scandinavian Airlines will soon be in a position to allow its EuroBonus members to make VoIP calls. A partnership with Swedish manufacturer Zaark is making this possible...
    12/19/2013
  • VoIP Reliability and Call Quality on the Rise
    Most earlier issues associated with VoIP voice transmission are now being addressed thanks to the improvements in VoIP hardware and underlying network support...
    12/16/2013
  • VoIP Is Not the End of Landlines
    The growth of VoIP and its widespread use by both individuals and businesses has raised questions about the future of landline phones, with a common misconception that VoIP will kill landlines within the next few years...
    12/12/2013
  • Senior Citizens Fight Back on the Move to Pull the Plug on Landlines
    The landline may be going away as telecommunications continues to outgrow its outlet-bound roots. But the traditional telephone won't be disappearing without a fight from those who truly appreciate it, and very much need it...
    12/4/2013
  • GetVoIP: What Are You Waiting For? VoIP Now
    It's rather strange that while the hype and hyperbole surrounding VoIP only seems to accelerate with time, many are still contemplating as to whether to "VoIP or not"...
    11/25/2013
  • Stakes Are High with VoIP Regulation Debate
    When it comes to regulation, there's usually a lot to be gained-and lost. That's the scene with the debate over potential new Federal Communications Commission rules for voice-over-IP (VoIP)...
    11/25/2013
  • U.S to Transform Landline Telephones to IP-Based Systems
    The government's decision to transform the nation's copper-based landline network to a digital one similar to Internet phone services like Skype or Vonage will mark a revolutionary step in the evolution of nation's telephony systems...
    11/22/2013
  • VirtualTone Launches the VTONE MSP BILLING Module
    If there is one aspect of a service oriented business that irks business owners, it is the billing cycle and all the headaches that go along with it. While it is an essential component of the operation, owners are always looking for the best available solution that will simplify and automate the process effectively. VirtualTone, a VoIP solution and channel partner for managed service and IT solution providers, has released Vtone MSP Billing Module. In collaboration with ConnectWise, this service will allow partners to automate their billing by just setting it once...
    11/15/2013
  • Harnessing Business Intelligence from Contact Centers
    Contact centers are much more than a place that answers the questions of customers. The truth is that contact centers do a lot more than simply taking calls...
    11/8/2013
  • IP Telephony has Huge Potential in Australia's Work from Home Sector
    Research conducted by the Australian Communications and Media Authority (ACMA) revealed Australian employers have been open to giving their employees the freedom to work from virtually anywhere as long as they remain productive...
    11/7/2013
  • Telecom Companies Reluctant To Pass VoIP Savings to Retail Customers
    Although the growth in VoIP popularity around the world is undeniable, it's not growing as fast as it could be. Telecom companies are benefiting from cost savings from the technology but have been reluctant to pass the savings to consumers...
    10/28/2013
  • Ready for Microsoft Lync? This Webinar May Tell You for Sure
    Anytime Microsoft launches a platform, much hype and conversation happens across the global corporate landscape as so many offices are already steeped in Microsoft Office technologies...
    10/28/2013
  • Philippines Long Distance Telephone Launches Cloud-based Contact Center Solution
    The Philippines Long Distance Telephone Company, through its corporate enterprise arm PLDT ALPHA Enterprise, has launched what it's calling the country's first cloud-based contact center service...
    10/25/2013
  • VoIP Goes Up Down Under
    VoIP has grown enormously in Australia since 2007 due to new market entrants and changes in the business models of VoIP providers...
    10/22/2013
  • ReliaTel Now Monitors MS Lync 2013
    Microsoft Lync 2013, the company's unified communications suite, has been storming the business world. There are now more than 50 million Lync users globally who take advantage of the VoIP, presence, chat and directory functionality that comes with Lync...
    10/21/2013
  • Tone Set To Address Unified Communications Challenges
    You've heard the hype, seen the demos, and possibly already deployed UC technologies yourself, in hopes of boosting collaboration, mobility, presence, and increased productivity for your workforce and clients. Still, as many have discovered, the adoption of UC can create chaos and complexity within your infrastructure and staff, posing serious challenges and risks to achieving the promised payback...
    10/14/2013
  • The Wired Telecom Industry: For Whom the Bells Toll?
    Once upon a time, wired telecommunications carriers reigned supreme, and provided services that took care of industry and residential needs. Now the old industry doesn't seem to be holding up very well...
    9/30/2013
  • Successful VoIP Starts with Visibility and the Right Infrastructure
    Voice-over-IP (VoIP) and unified communications (UC) are being adopted by businesses large and small, but getting the right infrastructure in place is crucial for making the technology actually work as advertised...
    9/30/2013
  • VoIP Can Change How You Do Business for the Better
    While there are always going to be dangers when dealing with business VoIP, there are countless more benefits to be derived...
    9/24/2013
  • VoIPMechanic Moving Law Enforcement, Health Care, Residential and Business VoIP Communications to the Cloud
    VoIPMechanic, an information VoIP online resource about Voice over IP, is introducing the move of three major industries into cloud-based IP and communications systems...
    9/23/2013
  • 4G in the UK Looks to be Successful
    People have been slow to adopt the new 4G technology in the U.K., but the Deloitte Consulting agency sees that there has been a turn in public opinion...
    9/23/2013
  • Fuzebox Getting a Facelift after New Round of Funding, New CEO and Staff
    A series of events at Fuzebox has led to a fundamental change in the way the company will operate...
    9/20/2013
  • Tone Software to Tackle Lync UC Integration in Upcoming Webinar
    A global provider of comprehensive VoIP, unified communications and network management solutions for telecommunications and IT infrastructures, Tone is probably best known for its ReliaTel VoIP monitoring solution...
    9/19/2013
  • Webinar Shows How to Fully Manage Lync Enabled UC Ecosystems
    Unified communications is more than a fad. The buzzword is a fundamental shift in how people communicate, enabling some of the new communications channels that have emerged from the Internet revolution...
    9/18/2013
  • Looking for the Right VoIP Business Phone Service? Here's How
    For businesses the question is no longer "Should we VoIP?" but rather, "When and how should we make the switch?"..
    9/17/2013
  • VoIP Providing More Features and Lower Costs for Businesses and Individuals
    In today's environment, VoIPsolutions can be had with minimal investment to give almost anyone communications solutions and business applications at very affordable rates...
    9/9/2013
  • VoIP Used More for People Working in Their Off Hours
    The way that offices do business in the modern era is changing at a rapid pace. The idea of employees working 9-to-5 has been going away for quite some time and with advances in business tools, it doesn't seem as though they will be coming back any time soon...
    9/9/2013
  • Wireless Nation's Smart SOHO Bundle VoIP Plan Targets Small Businesses
    Wireless Nation is looking to step up into the field of SMBs by offering up the new Smart SOHO bundle, specifically geared toward the small business user...
    9/4/2013
  • VoIP-Capable Phones Taking Over the Average Office
    The average American office has been changing rapidly over the last few years. Offices are making the move to be paperless and what was once recognized as the average multi-line desk phone is now being replaced with a VoIP phone...
    9/4/2013
  • Bangladesh VoIP Operators Unable to Place International Calls
    Corruption is an ever-present concern in the Indian subcontinent. Newly licensed VoIP operators in Bangladesh think they are victims of such corruption...
    9/3/2013
  • Why Acquiring Messaging and VoIP App Companies Makes Sense
    While the VoIP market seems to be saturated, there is not a shortage of companies interested in buying what is available to enhance their digital presence by providing users a one-stop experience...
    8/29/2013
  • Eight Reasons to Consider VoIP Phone Services
    Voice over Internet Protocol (VoIP) is a technology that uses the Internet as a medium to allow two people to communicate with each other. It offers many advantages over traditional phone systems and this is why more and more individuals and companies are switching to VoIP...
    8/27/2013
  • MyVoipProvider.com Outlines Why Businesses Are Switching to VoIP
    VoIP has revolutionized the telecommunications industry, and businesses have been taking advantage of VoIP to replace expensive, clunky, outdated PBX systems with easy-to-manage VoIP systems ever since they first became available...
    8/19/2013
  • Kenyan Computers Targeted From China, VoIP Biggest Threat
    Firms in Kenya have it in a pretty bad way, according to a report by the Telecommunication Service Providers of Kenya (TESPOK)...
    8/19/2013
  • No Roaming App i-Mobb Featured in a New Instructional Video
    No roaming app i-Mobb has just been featured in a new instructional video that was created to make it easy for Android and iOS consumers to use the application...
    8/15/2013
  • Business Industry Insider Tells How to Pick the Best VoIP Provider
    A business owner looking for ways to cut costs by reducing local and long-distance phone charges could make the most of a VoIP investment for network-based IP voice services...
    8/12/2013
  • Saving Money with VoIP
    Public switched telephone network (PSTN) service is a technology that is no longer the most productive, effective and technologically suited for today's business and personal environment. While it still serves a purpose as a communications tool, it cannot compete with what is available in the market...
    8/5/2013
  • VoIP Monitoring Software Becoming Key Component for Any Business
    Despite, or because of the fact that VoIP services have actually been around longer than most people would think, companies that are just starting to adopt the technology have to make sure they pay special attention to security of their services...
    8/5/2013
  • Using VoIP for Remote Working
    Today's technology makes it possible for business to operate virtually from any location around the world. As long as there is a broadband connection, it is possible to implement remote working using resources that are readily available to anyone...
    8/1/2013
  • New Kind of Hacker Extortion Targets VoIP Service
    There is a kind of hacking attack which targets VoIP services - similar to DDoS attacks - and is getting the attention of law enforcement...
    8/1/2013
  • FreedomVoice Appoints Chris Sterbenc as Vice President of Sales
    FreedomVoice has extended its executive team with the appointment of Chris Sterbenc as the vice president of sales. As FreedomVoice moves ahead to the next stage of its expansion plans, Sterbenc will be responsible for the development of the organization's sales channel...
    7/31/2013
  • Is Wireless Connectivity the Answer to Clogged Networks?
    Is the era of Ethernet cable seeing a new low? It would appear so, for according to new research from Damovo U.K. & Ireland, wireless connections appear to be slowly infiltrating into business workspaces, and are set to dominate business networks...
    7/26/2013
  • Telcom & Data Debuts Revolabs FLX Wireless VoIP Conference Phone
    Telcom & Data, a provider of business phone systems, has unveiled the Revolabs FLX Wireless VoIP conference phone designed for conference rooms, executive offices and SoHo environments...
    7/26/2013
  • i-Mobb Extends its Free Roaming App Usage to 30 More Countries
    i-Mobb, a free roaming app for iOS and Android devices, has introduced a new update which will allow users from 30 more countries to use the VoIP service while traveling. This lets them make and receive calls like they do in their own country. The new version allows users to download the no-roaming app from the i-Mobb.com website...
    7/25/2013
  • Switch2Voip Announces New VoIP Service Package for Call Centers and Business Customers
    A premier provider of Call Center VoIP Services, Switch2Voip recently introduced a new VoIP service package for call centers and business customers at the same flat rate...
    7/25/2013
  • Small Call Centers Find Host of Benefits with Switch to VoIP
    While most larger enterprises and contact centers have either moved to voice over IP (VoIP) or have at least considered it, smaller, less tech-savvy call centers still may not have made the switch. Perhaps they don't believe it's relevant to them since their business is all local, for example...
    7/22/2013
  • Are Home Phones Really on the Chopping Block?
    The assumption within the telecommunications space for the past few years is that the landline is quickly being replaced by the wireless connection. This assumption is supported by the growing number of individuals canceling their landline and using the mobile device as their sole means of communication, regardless of their location...
    7/15/2013
  • Proposed Expansion to LifeLine Program Would Offer Wireless, VoIP Support
    The services made available to low-income families are put in place to serve a purpose. It is easy to assume that these families don't have access to or use advanced technologies or communications like other consumers, which can put a company or organization in a poor position. In truth, low-income families are adopting many of the same advancements in technology as their upper-income peers, putting a new spin on how best to serve their needs...
    7/15/2013
  • Why VoIP Monitoring May be Needed for the Telecommuter
    The post received late last week on the status of the markets showed the price of oil jumping once again. What that means for us as consumers is the price at the pump is soon to take another jump skyward. If you have a considerable commute to the office, this change could mean digging deeper into your wallet to get to the job that fills that wallet...
    7/15/2013
  • Why VoIP Monitoring is Important for the VoIP Telco
    The demand for expanded voice connections and sending voice and data packets over the Internet is driving new innovations in the global market. Such trends are also dictating strategies for service providers seeking to dominate their industries. As VoIP is at the top of the want list, VoIP monitoring has to be a close second...
    7/15/2013
  • VoIP Monitoring by the NSA - Not a Move to Ensure Quality Communications
    The idea that the government can and will spy on your personal communications is a disturbing precursor to the concepts in Aldous Huxley's Brave New World, where the perfect society is the primary goal. While the National Security Agency (NSA) claims they don't actively monitor the content of calls when collecting information on those originating from outside of the U.S., one has to ask why, then, they collect it at all?..
    7/9/2013
  • Gartner Downgrades IT Spend Forecast for 2013; Telecom Is Predicted to Experience a Rebound
    A mood of disappointment grasped the IT world as the research firm Gartner deferred from its previous view of a 4.1 percent IT growth for 2013 and said that this year IT industry is likely to see only 2 percent growth in the capital spending. The research firm has attributed this downgrading to recent fluctuations in the US dollar...
    7/8/2013
  • Taxing and Treating VoIP Like Telephone Calls
    No matter what type of company yours is, if you let people make calls over a phone, it's a phone call. At least that's what the Arizona Court of Appeals is saying, in its ruling on a property tax appeal with Cable One. Basically, what it's saying is the technology doesn't matter, just the results...
    7/3/2013
  • Data Security Starts with Discovering the Problem
    I have been running Dropbox file-sharing on my work computer for years so I can make sure the work I do on my personal computer is available on my professional computer when I need it. I have separate Facebook accounts for home and work. I use Skype all the time for work calls, and the software exists on every work device I use...
    7/3/2013
  • VoIP Under Fire Again in Mideast
    The Mideast nation of Bahrain is about to open a study on whether to restrict Internet-based telecom services such as VoIP, the communications minister of the Arab state said, although no final decision appears to be imminent...
    7/2/2013
  • ReliaTel VoIP and UC Management Solution is now Avaya Compliant
    Enterprise customers rely on communications solutions that can be integrated seamlessly with different platforms and vendors while offering the latest communications tools. ReliaTel VoIP and UC Management Solutions announced it is compatible with Avaya Aura solutions, making it Avaya compliant. This compliance gives the company a partner that is a global leader in providing business collaboration and communication solutions...
    6/26/2013
  • Fluke Networks Unveils Upgraded OneTouch AT
    Network technicians often spend their valuable time trying to find the root cause of wired and wireless issues of end user devices. This not only results in loss of time for these technicians, but also results in a loss of valuable resources for the company...
    6/26/2013
  • Tone Software's ReliaTel Offers Comprehensive Management of Any Lync UC Environment
    For those not familiar with it, Tone Software's ReliaTel solution is an end-to-end QoS (quality of service) monitoring tool designed for Microsoft Lync unified communications environments. ReliaTel offers a few crucial benefits to businesses - for example, it was recently deemed compliant with key collaboration solutions from Avaya - but it's probably best known for being absolutely free...
    6/24/2013
  • Tone Software Launches Free Avaya UC QoS Monitoring Tool
    Tone Software has formed partnership with leading VoIP and UC solutions vendors such as Avaya, Cisco and Microsoft to deliver enhanced VoIP diagnostics to monitor Avaya, Cisco and Lync VoIP and UC platforms...
    6/21/2013
  • ReliaTel VoIP Monitoring Solution Supports SPS' Converged Network Management Service
    Tone Software Corporation announced that ReliaTel, the VoIP monitoring and unified communications (UC) management solution from the company, has been selected by Strategic Products and Services (SPS) to expand its services...
    6/21/2013
  • HughesNet Voice Service Brings High-Quality, Low-Cost Satellite VoIP to US Customers
    Broadband satellite solutions and services provider Hughes Network Systems has expanded its offerings to include VoIP with the launch of HughesNet Voice. This feature-rich home VoIP solution is available immediately to subscribers in the U.S...
    6/18/2013
  • Driving Business Goals with VoIP Monitoring
    Ensuring quality customer service involves a strategic, multi-faceted approach that involves many areas, one of which is voice over IP (VoIP), as well as other IP-enabled collaboration tools that play a major role in small business innovation...
    6/10/2013

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