VoIP Monitoring Featured Articles
WeChat Clears the 600 Million Global Users Milestone
For Chinese-made messaging app WeChat, success has been clearly established by a recent milestone: it cleared the 600-million global user point...
Compare Providers, Products to Get the Most VoIP for Least
It's common sense to do your homework to see what solution and respective products will fit your needs, as not all VoIP solutions are created equal...
New Business VoIP Provider Selected
VoIP is big and getting bigger. Recent research projects that by 2020 there will be nearly 350 million subscribers of this nascent technology...
Is VoIP Truly on a Path for Growth?
With the rapid movement of Millennials into the workforce, the increased demand for access to Unified Communications and the drive for easy access to messaging for collaboration, VoIP growth forecasts may be getting closer in accuracy...
Make a Plan Before Switching to VoIP
Businesses moving from a legacy phone system to a Voice-over-IP (VoIP) system should not take the decision lightly...
Worldwide Market for VoIP Seen Expanding
VoIP has been a mainstay of business calling for some time. It offers the transformation of voice packets to data for transmission over a broadband connection and therefore allows for global connectivity at a lower cost...
Verizon Embraces VoIP for User Benefit
Innovation in the telecommunications space can mean great benefits for consumers and new challenges for telcos...
The VoIP Fight Rages On in the Face of Pro-Subscriber Verdicts
Consumers love the thought of voice over Internet protocol (VoIP) being able to call just about anywhere for pennies. However, long distance providers aren't happy to see a major cash cow turned into a hamburger, and those long distance providers are often providing Internet access, so it results in a less-profitable division doing the cannibalizing of a much more profitable one. That split has led to some legal challenges in the VoIP market, and though some recent cases have gone subscribers' way, this may ultimately hurt subscribers as well...
VoIP Can Facilitate Change and Reduce Costs
The communications market has taken enough time to grow, and with that time it has created both a cost-effective and change-inducing system with VoIP...
Report: VoIP, Wireless Services Growing in Florida; Wireline Declines
A new report from the Florida Public Service Commission (PSC) shows that consumers in the state are steadily migrating from traditional PSTN service to wireless and cable VoIP solutions...
IMO VoIP Messenger Stops Working in UAE
A report this week at United Arab Emirates news source Emirates 24/7 said that several enterprises in the country have lost VoIP since the early part of Monday, July 27...
Seeing it Clearly: Tone's New ReliaTel Visual 360
Tone Software Corp., a global provider of comprehensive monitoring and management solutions for advanced communications and collaboration ecosystems, apparently has done it again with its latest offering...
VoIP Segments to Experience Substantial Subscriber, Revenue Growth
A recent study of the voice-over-IP (VoIP) market shows that various segments of the market are poised to grow substantially through the year 2020...
Making Sense of the Relationship Between VoIP and SIP
Chances are, you probably don't truly understand the relationship between VoIP and SIP...
New Indian VoIP License, But Possibly No Free Calls?
India's Reliance Jio reportedly has plans to pick up a voice over Internet protocol (VoIP) license, a move that will give the broadband service provider access to a new set of services...
Tone's ReliaTel Visual360 Debuts at IAUG Show
The annual industry technology show known by the acronym IAUG - International Avaya Users Group - is always a showcase for the latest and greatest products, and this year was no exception...
Use VoIP to Help Build Your Business
It's well known that the technology can streamline communications and reduce the cost of staying connected, but is there more to VoIP than meets the eye?..
Startup Tips for Small Businesses
Today, technology has made it possible for a lot of startups and smaller businesses to play in the same arena as big enterprises...
Coming VoIP Service To Benefit SMBs
A company is offering small and medium size businesses in its coverage area access to IP-based communications for which Office Technology manages and provides customer support...
Choose Carefully When Choosing VoIP
VoIP has been around longer than the smartphone or even Amazon, but mainstream adoption has been slow...
Get Yer VoiP Here! Expanded SIP VoIP Service Coming to NYC
An Ethernet and telecom consulting agency has announced it has recently expanded its services to New York City...
FCC: Give VoIP Providers Direct Access to Phone Numbers
The unanimous adoption by the FCC to give VoIP providers a direct line to phone numbers is proof it can do the right thing when it wants to...
How to Stop Revenue Loss From IP PBX Fraud
VoIP services are fertile ground for hackers and fraudsters, who naturally follow where the money flows...
Findings: Mobile VoIP is Climbing High
Competitively priced services, along with innovations in smartphone functionality and an increasing range of apps, has made it possible for mobile broadband traffic to continue to grow...
Thanks to VoIP, Australian Cloud Market Rising
Recent research and analysis tells us that the cloud market in Australia is ready to hit $650 million by 2020, and it's all thanks to SMBs getting on board with VoIP, softphones, and cloud and mobile apps...
New UC Management Offering Provides One-Stop Portal
With the growth and expansion of Unified Communications (UC), it seems the challenge of managing the quality, performance, and service level analytics associated with operational and network conditions throughout the UC environment has increased exponentially. What good is collecting all this data and info if you can't wrangle and manage it as well?..
VOX Network Solutions Leverages Tone's ReliaTel to Power Enhanced Unified Communications Management Services
VOX Network Solutions delivers a wide portfolio of Unified Communications technologies, providing end-to-end solutions that include multimedia applications, conferencing, video, presence-aware telephony, messaging, and a complete data and security infrastructure. Leveraging their in-depth expertise and numerous certifications on the market's leading UC solutions, VOX is uniquely positioned to successfully deliver Unified Communications migrations, integrations, maintenance, and ongoing management of their clients' communications environments...
Upcoming Talk Will Outline How to Select the Right UC Service Provider
Unified communications is taking the business world by storm, as it enables firms to bring together the growing list of communication technologies into a unified whole that is easier to use and less time-consuming for workers...
VoIP Proves Increasingly Hot Commodity in 2015
The idea of moving voice traffic to the Internet has been a comparatively popular one for a long time, and now, voice over Internet protocol (VoIP) service has reached a fever pitch...
Belgians Call Skype to Provide Data in Criminal Case; Skype Refuses
With the argument that it is not a telecom, Skype has gone against the request of Belgian authorities by refusing to hand over communications records from two suspects involved in a criminal case...
Compare UC MSPs to Select the Best for Your Needs
Firms and professional service organizations and enterprises need more predictable, proactive IT services to deal with rampant security threats and evolving technology, as well as to level spending patterns...
Hearing it Clearly: VoIP Growth Good, Expected To Get Better
New research says the service provider VoIP and IP multimedia subsystem (IMS) equipment market hit $1.3 billion worldwide in the first quarter of 2015, a 29 percent increase from the same period a year ago...
Tone Software Dishes on Skype for Business
Tone Software, the company behind ReliaTel VoIP and UC solution, recently gave an interview to Telecom Reseller on the impact of Skype for Business and beyond...
VoIP: Worth Considering for a Number of Reasons
Most businesses have heard about the cost savings of voice-over-IP (VoIP) at this point. There are other reasons to switch as well...
Mideast Market Braces for the Coming VoIP Invasion
Parts of the Middle East are known for their somewhat constrictive ways of life that most democracies take for granted, like voting, or women driving. Monarchies can be that way, and those in power tend to keep it as such, not only because of tradition but also because of the financial incentives involved. If you're making money with a certain way of life, any threat to that income must be addressed...
VoIP Extends its Advantage over POTS
While voice communications seems simple enough on the surface, there are actually big differences in the types of phone service that an enterprise decides to adopt. Increasingly, VoIP is making a no-brainer argument for itself in terms of replacing "common" connections...
Study: Bigger Companies Want More from Telecom Providers
A new survey shows that ICT services buyers and not satisfied with their global telecoms service providers with respect to network performance and customer support...
Finding: SMBs Leaning More and More Toward VoIP
A new study has found that more businesses are choosing VoIP over traditional phone systems...
Mind Your VoIP Security
The Shodan search engine has been described as the "scariest search engine on earth," and with good reason: It is a search engine that helps hackers find vulnerable target devices...
Facebook Messenger Counts for 10 Percent of VoIP Calls
Facebook Messenger wants to be more than just a messenger app, but it's not quite there yet. While the app is useful for SMS, as of right now, Messenger makes up for 10 percent of global mobile VoIP calls...
Mobile VoIP Demand Driving Development Growth
The concept of staying connected is important for all business, regardless of the industry or the channels used to communicate. Fortunately, access to hotspots and Wi-Fi is increasing, supporting a focus on mobile VoIP...
VoIP Rising: Kentucky County Households Show Decline in Landlines
Today, we have mobile devices that can keep us in touch with anyone, anywhere at any time. Thanks to the evolution of Voice over IP (VoIP) you do not even need to rely on your cell phone...
Why VoIP Monitoring is a Must in Every Environment
VoIP monitoring is a critical step to ensure you get the most value out of the implementation, protect your investments and keep your network running as it should...
VoIP Service Opens Up Several New Opportunities
For those who are considering the move to VoIP, there are plenty of advantages that come along with VoIP service, as a new report from Small Business Trends points out...
VoIP Getting a Leg Up Thanks to Small Cell Market
With data an increasingly prized prospect, the means of providing it are likewise prized...
Study: VoIP Set for Big Growth by 2020
VoIP access and SIP trunking services are well on their way to eclipsing the old-time legacy digital telecom, due mostly to advanced capabilities and overall lower costs...
VoIP Helping Drive Network Infrastructure Expansion and Growth
Solution leaders have effectively increased VoIP adoption in both the corporate and consumer sectors, which has in turn driven overall network and cloud-based infrastructure growth...
Which Breed of VoIP Software Is Best?
Asking which breed of voice over Internet protocol (VoIP) software is best is almost like asking which car is best, or which beer is best...
VoIP Monitoring Seen as Growing Segment of Industry
Research suggests that the growth of the global VOIP services market is being driven by technological advancements, which in turn lead to a rollout of advanced networks..
Business VoIP Phones: The Time to Hesitate is Over
The argument is growing louder that VoIP can save significant cost and provide features beyond that of traditional communications...
Making the Case for VoIP in Business
Old phone systems worked great up to a point. But in a new age, a new VoIP system is better...
Arab Emirates VoIP Providers Not Amused by Newcomer
There's a new report saying mobile messaging app WhatsApp started offering free VoIP calls earlier this week but UAE telecoms provider Etisalat apparently blocked the functionality a few hours after it became available...
Tone Software Release Demonstrates Viability of Often-Ignored Mainframe Market
Tone Software recently announced that it had released STEPLIB-Rx 3.1, a solution to replace the TSOPLUS software originally offered by CA Technologies for z/OS-based IBM mainframes...
High-Quality Communications Isn't Just for Major Corporations Anymore
With communication costs significantly reduced from the POTS days, it's no wonder everyone is getting on the VoIP bandwagon to give business a big boost...
Along with Cellphones, VoIP Making Inroads in Business
An important reason for VoIP in the enterprise is the features. Unlike analog phones or even smartphones, VoIP brings the goods when it comes to calling functionality...
Research: VoLTE Poised to Help VoIP Market
The service provider VoIP and IMS market posted solid growth in 2014 due to VoLTE deployments and network transformation projects, new research has shown...
It's Time: VoIP Becoming Entrenched in Business
VoIP is here to stay. Now it's just a question of when and how you will adopt VoIP as part of your overall unified communications offering...
Nice Numbers: VoIP Equipment Market Rose 12% in 2014
In conjunction with the accelerating pace of 4G LTE around the world, there has been a nice uptick in the Voice over LTE (VoLTE) equipment market, according to a new report...
Cloud-Based Phone Systems Gaining Favor with IT Pros
Business IP phones are designed with ergonomics and plenty of features, giving users easy, intuitive access to the feature rich telephony and advanced desktop applications enabled by an IP system...
VoIP, UC See Future Full of Growth and Inseparability
If you asked people who follow the technology industry which areas are going to see the most growth the next few years, many are likely to mention UC and VoIP...
FCC to VoIP Providers: Keep the Juice On
The FCC says that because traditional phone companies have always kept a phone line open even when power blackouts are rampant, they should continue to do so for cellphone users...
What is VoIP Monitoring?
VoIP monitoring has become critically important for businesses embracing the next generation of Unified Communications (UC) technologies, with VoIP serving as the IP backbone for those advanced collaboration systems...
VoIP, Hosted VoIP Means Businesses Can Really Connect
There's a lot to be said about communications in general today, but one thing is for certain: we no longer have to worry about exorbitant bills or surprise charges...
The Cloud: A Logical Fit for VoIP Solutions
The cloud has had a far-reaching impact throughout the technology sector, and the VoIP industry is no exception. In fact, cloud computing is a logical fit for VoIP services...
Mushroom Networks Releases VoIP Armor
Mushroom Networks is an up-and-coming provider of specialized networking software and hardware which can enhance the quality of IP-PBX architectures and VoIP connections...
Mobile VoIP Excels When the Right Equipment is Used
With mobile VoIP being as inexpensive as it is, it makes sense that businesses are putting more money on their bottom lines while boosting productivity levels...
Visionary Lobbies for New VoIP Messaging
Organizations that have been slow to adopt VoIP are only convinced to make the switch when they realize that their competitors are spending far less on telecom bills after adopting IP telephony...
Picking a VoIP Provider? Do Your Homework
Is this the year you finally commit and make the switch over to VoIP? If you're like many others in a position to make that decision for your company, you've no doubt looked at all the pros and cons...
Keep VoIP Costs Down, Quality Up
It has almost become gospel in the tech industry, the way the phrase is repeated over and over: VoIP Saves Money. But how, exactly, are these savings achieved? It has to be more than just plugging in a VoIP-enabled phone, right?..
VoIP Seen Enjoying Resurgence in South Africa
The commercial director of South Africa's Turrito Networks says that VoIP solutions are set for a resurgence in the country, and he couldn't be happier...
VoIP Takes on Critical Role in the New Office
From buying goods to making sales on our mobile devices, it is an understatement to say that smartphones have revolutionized the world...
Newest VoIP Threat: Telephony Denial of Service
Any savvy business manager today can rattle off the positive 'whys' of switching to VoIP, with cost savings being the first one usually mentioned. But as with any new technology, as soon as it hits the market, the more nefarious members of society start looking for ways to exploit it for ill-gotten gain. And VoIP has not gone unmarked...
Report: NSA Vexed by VoIP
New documents recently leaked from the NSA itself shows that there are some forms of encryption that are too tough for even the NSA to break, including possibly VoIP calls...
Legislation Would Impose Higher Surcharges on VoIP, Wireless Calling
A rate hike on phone calls in Pennsylvania could have a broader impact on VoIP costs in the near future. The increased charges are designed to pay for the ever-rising costs of maintaining county-operated 911 emergency systems...
Who Will Win When It Comes to Free VoIP Calling Services?
On the consumer side of things, there are a few services to choose from when it comes to making free VoIP calls or VoIP calls that are inexpensive. There are the known contenders, like Skype and apps like Facebook video calling, and then there are some new names in the ring...
VoIP Services Market Forecast Sees Explosive Growth
Those companies that have already committed to using VoIP already know what a lot of other companies will soon learn: VoIP pays off...
No VoIP Yet? A Little Research Can Be Highly Reassuring
Some telecom decision-makers feel that VoIP is insecure, but the truth of the matter is there are plenty of sophisticated defense measures like firewalls, redundancy and encryption to ensure solid, reliable security...
VoIP Security Issues Raise Concerns for IT Execs
Despite all the good things that come with VoIP, some IT executives are becoming more aware of the possible security risks associated with VoIP implementation...
Another Benefit of VoIP: Secure Faxing Over the Internet
When it comes to today's business office and technology, one of the most vexing areas is the fax machine, and all its attendant problems. But there is a simple solution...
VoIP 'Crypto' Phones Can Be Fooled by Voice Impersonation
In a post-Snowden world, surveillance is top of mind for many - as is the growing tsunami of cybercrime...
VoIP, IMS Equipment Market Poised for Growth, Report Says
A new report sees good things for the Q3 2014 market share of various vendors within the voice-over-IP (VoIP) and IP multimedia subsystems (IMS) equipment market and their relationships with global content providers...
VoIP Market Slows Slightly, But Still Primed for Growth
According to new data just published, both the the service provider VoIP and IMS markets grew five percent in Q3 2014 from Q3 2013, to reach $1 billion...
Survey: Small Businesses Steadily Making the Switch to VoIP
A recent survey shows that more than half of prospective small business buyers were actually investing in VoIP for the first time this year...
How VoIP Works Behind the Scenes
With carriers starting to run their networking on VoIP behind the scenes, and consumers embracing over-the-top apps such as Skype, WhatsApp and Line for their calling, VoIP is fast becoming the way that calling is made...
VoIP, Yes; But mVoIP? Not So Fast
For those of a certain age, the admonishment to "Choose wisely, Grasshopper" evokes an image of a 1970's TV show, wherein an older mentor is tutoring a young student in the ways of the ancient martial art, Kung Fu. The same advice can be given today to those CEOs and CTOs weighing the idea of adding VoIP to their arsenal, and even more importantly mVoIP, or Mobile VoIP. While VoIP has been enjoying growing popularity, its mobile counterpart has been struggling somewhat, if a new report is to be believed...
Something New: Making VoIP Calls Through Outlook
A new Telephony API (TAPI) connects a VoIP PBX from Outlook, allowing users to call their contacts right through the program without having to reach for a phone...
Study: VoIP Market Set to See Strong Growth
It's been the talk of the tech world for a while, and now it looks like VoIP is going to take off with a roar...
Ready, Set, VoIP? Not So Fast: Check Bandwidth First
OK, you've done the research, compared the costs, looked at the alternatives and are now ready to make that fateful leap into VoIP. Why wouldn't you? Everyone else seems to be enjoying great service at a greatly reduced cost, for phone service that reaches around the world. It makes perfect sense, right?..
New Report Shows VoIP may be Primed for Expansion
A new report has found that while many businesses say they're onboard and up to date on their mobile efforts, the actual collaboration between management and staffers is lacking...
Preparation is Everything When Making the Switch to VoIP
Going to VoIP might make sense, but it makes even more sense to do your homework first. There are issues of cost and implementation to be considered first...
The Best Quality Demands More than VoIP Monitoring
The proven cost savings alone of VoIP should be enough to entice even the novice in the business space, yet many still focus on the risk of migrating to a new platform...
IP Telephony, UCC Seen as Growth Drivers: Analysis
Market forecasts say that IP telephone and unified communications and collaboration services are not only good economic solutions, but that the market overall is anticipated to reach nearly $10 billion in the next six years...
Tone Software's ReliaTel 4.5.0 Offers New Power in Unified Communications
Tone Software was already a significant presence in the field when it came to both voice quality and the management and monitoring of unified communications (UC) systems, not to mention its impressive presence in VoIP markets...
Tone Software's New ReliaTel 4.5.0 Offers New Power in UC
Tone Software was already a significant presence in the field when it came to both voice quality and the management and monitoring of unified communications (UC) systems, not to mention its impressive presence in VoIP markets...
Joint Future Seen for VoIP and the Cloud
Internet phone service is slowly usurping traditional landlines, and customers are cutting the cord as they experience the many benefits of VoIP...
Six Tips to Avoid VoIP Pitfalls
The promise of streamlined communications and lowered cost is clear in the information touted about Voice over Internet Protocol (VoIP)...
Deregulation Steps in for Europe's Fixed-Line Telephony Market
New reports from Gigaom suggest that the European Commission now believes there's enough room in the fixed-line telephony market to start some deregulation, but some believe that this move is somewhat premature...
Market for High-Def Voice Set to Hit $2.29 Billion
A new report says the market for HD voice or wideband audio is growing exponentially and is proving to be a vital area for the IP communications industry...
Microsoft Lync UC Finds New Power in Tone's ReliaTel Service Success Pack
More and more businesses are turning to Microsoft Lync when it comes to putting unified communications (UC) systems into place, and of course for many other reasons as well. But for those who find that Microsoft Lync UC could use a little extra juice, there's a new reason to cheer as Tone Software Corporation recently announced the immediate availability of its new ReliaTel Service Success Pack for Microsoft Lync. With the arrival of the ReliaTel Service Success Pack comes a complete set of new tools that make bringing Microsoft Lync's quality and service level management systems to other companies a snap...
Small Businesses Can Find Many Benefits from VoIP
A recent survey shows that 57 percent of buyers are thinking of investing in a VoIP service as their business phone system for the first time...
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