VoIP Monitoring Featured Articles
VoIP Market Slows Slightly, But Still Primed for Growth
According to new data just published, both the the service provider VoIP and IMS markets grew five percent in Q3 2014 from Q3 2013, to reach $1 billion...
Survey: Small Businesses Steadily Making the Switch to VoIP
A recent survey shows that more than half of prospective small business buyers were actually investing in VoIP for the first time this year...
How VoIP Works Behind the Scenes
With carriers starting to run their networking on VoIP behind the scenes, and consumers embracing over-the-top apps such as Skype, WhatsApp and Line for their calling, VoIP is fast becoming the way that calling is made...
VoIP, Yes; But mVoIP? Not So Fast
For those of a certain age, the admonishment to "Choose wisely, Grasshopper" evokes an image of a 1970's TV show, wherein an older mentor is tutoring a young student in the ways of the ancient martial art, Kung Fu. The same advice can be given today to those CEOs and CTOs weighing the idea of adding VoIP to their arsenal, and even more importantly mVoIP, or Mobile VoIP. While VoIP has been enjoying growing popularity, its mobile counterpart has been struggling somewhat, if a new report is to be believed...
Something New: Making VoIP Calls Through Outlook
A new Telephony API (TAPI) connects a VoIP PBX from Outlook, allowing users to call their contacts right through the program without having to reach for a phone...
Study: VoIP Market Set to See Strong Growth
It's been the talk of the tech world for a while, and now it looks like VoIP is going to take off with a roar...
Ready, Set, VoIP? Not So Fast: Check Bandwidth First
OK, you've done the research, compared the costs, looked at the alternatives and are now ready to make that fateful leap into VoIP. Why wouldn't you? Everyone else seems to be enjoying great service at a greatly reduced cost, for phone service that reaches around the world. It makes perfect sense, right?..
New Report Shows VoIP may be Primed for Expansion
A new report has found that while many businesses say they're onboard and up to date on their mobile efforts, the actual collaboration between management and staffers is lacking...
Preparation is Everything When Making the Switch to VoIP
Going to VoIP might make sense, but it makes even more sense to do your homework first. There are issues of cost and implementation to be considered first...
The Best Quality Demands More than VoIP Monitoring
The proven cost savings alone of VoIP should be enough to entice even the novice in the business space, yet many still focus on the risk of migrating to a new platform...
IP Telephony, UCC Seen as Growth Drivers: Analysis
Market forecasts say that IP telephone and unified communications and collaboration services are not only good economic solutions, but that the market overall is anticipated to reach nearly $10 billion in the next six years...
Tone Software's ReliaTel 4.5.0 Offers New Power in Unified Communications
Tone Software was already a significant presence in the field when it came to both voice quality and the management and monitoring of unified communications (UC) systems, not to mention its impressive presence in VoIP markets...
Tone Software's New ReliaTel 4.5.0 Offers New Power in UC
Tone Software was already a significant presence in the field when it came to both voice quality and the management and monitoring of unified communications (UC) systems, not to mention its impressive presence in VoIP markets...
Joint Future Seen for VoIP and the Cloud
Internet phone service is slowly usurping traditional landlines, and customers are cutting the cord as they experience the many benefits of VoIP...
Six Tips to Avoid VoIP Pitfalls
The promise of streamlined communications and lowered cost is clear in the information touted about Voice over Internet Protocol (VoIP)...
Deregulation Steps in for Europe's Fixed-Line Telephony Market
New reports from Gigaom suggest that the European Commission now believes there's enough room in the fixed-line telephony market to start some deregulation, but some believe that this move is somewhat premature...
Market for High-Def Voice Set to Hit $2.29 Billion
A new report says the market for HD voice or wideband audio is growing exponentially and is proving to be a vital area for the IP communications industry...
Microsoft Lync UC Finds New Power in Tone's ReliaTel Service Success Pack
More and more businesses are turning to Microsoft Lync when it comes to putting unified communications (UC) systems into place, and of course for many other reasons as well. But for those who find that Microsoft Lync UC could use a little extra juice, there's a new reason to cheer as Tone Software Corporation recently announced the immediate availability of its new ReliaTel Service Success Pack for Microsoft Lync. With the arrival of the ReliaTel Service Success Pack comes a complete set of new tools that make bringing Microsoft Lync's quality and service level management systems to other companies a snap...
Small Businesses Can Find Many Benefits from VoIP
A recent survey shows that 57 percent of buyers are thinking of investing in a VoIP service as their business phone system for the first time...
Video Surveillance Has Many Uses
IP communications is changing just about every area of our lives, offering up new opportunities and ways to conduct business. One of those opportunities is using video surveillance more frequently and in more ways...
VoIP Provider 'VoIP Much' Lowers Rates, But Will it Help?
Toronto-based VoIP Much provides VoIP phone service to residents and businesses in Canada and the U.S. The company offers free calls to more than 1000 cities throughout the country...
Tone Software Helps MSPs Get the Most Out of Business
Recurring revenue is one of the most obvious advantages of getting involved in the managed service provider (MSP) market. Through it, over time you will have an established monthly income...
UCaaS Providers Can Realize Full Potential with Proper Monitoring and Management
Long gone are the days when organizations contracted with an ISP for Internet services and a telecom provider for voice services and equipment. For those companies who don't have the money and resources to manage their communications services in-house, an increasingly popular choice is a Unified Communications as a Service (UCaaS) provider...
ReliaTel Featured Partner in Avaya DevConnect Marketplace for September
Businesses rely on consistent communication, so quality communication serves as the beginning of the journey to using managed services that will ultimately lead to cost savings and other realms of communication...
Research: Global VoIP Services Market Worth $135.76 Billion by 2020
new market research report published by Transparency Market Research forecasts that the VoIP services market will be worth $136.76 billion by the year 2020...
Why VoIP Monitoring is Critical for the Provider
Companies and residents alike are seeking to expand their mobile capacity, while also embracing the opportunities afforded with VoIP connections. In doing so, the demand for VoIP monitoring also continues to grow...
Why Legacy PBX Resellers Should Consider Offering VoIP
The options in communications today far exceed what the average business could access in previous generations...
PABX Resellers Should Embrace VoIP As Well
While VoIP and all kinds of Internet calling programs are getting bigger all the time, quite a few resellers are actually staying away from Voice over Internet Protocols for reasons that pass understanding to many outside the market...
Website Debuts to Help Businesses Find Best VoIP Products and Services
The VoIP Communication Reviews website has recently been launched in response to people's ever-growing interest in Voice over Internet Telephony technology (VoIP) technology...
VoIP 911: What You Need to Know
Despite all the good that VoIP brings, dialing 911 using IP is still a topic that not everyone understands...
Survey Shows Which VoIP Myths are Still Persistent
Voice over Internet Protocol (VoIP) phone systems are quickly taking over the business world and even the residential phone market as they offer a cheaper alternative phone service...
ITEXPO Luncheon Keynote Accesses the Open Source Telephony Revolution
Three superstars of the open source telephony world came together on a luncheon keynote panel today at ITEXPO to talk about the great leaps Asterisk and FreePBX have made over the years, and the benefits they continue to provide for businesses...
Leveraging WebRTC to Accelerate the Adoption Process Worldwide
IP-enabled PBX phone systems bring new capabilities to business communication systems; voice, data, and apps can operate on a single network in a seamless manner...
To VoIP, or not to VoIP
It's time to talk VoIP, should your business make the switch? VoIP reduces cost, increases quality and provides a reliable failover should an emergency occur. It is a phone system that resides in the cloud and connects to one's phone provider via the internet; let's take a look and see what it takes to make the switch...
'Line' App Increasingly Captures the World's Attention
The Line app may not be known by all Americans households, but that is starting to change. As of June, the chat app reached 470 million users globally...
VoIP Making Inroads as a Cheaper Landline Connection
Some VoIP-specific devices can offer landline-like service via mobile, with unlimited home phone calling over the Internet. Low monthly fees with the one-time purchase of a console can make VoIP the perfect in-between option...
Measuring UC Savings is Intensive, but Possible
To the surprise of no one in the tech industry, the FCC noted in a recent report that, in both the individual consumer and business markets, VoIP adoption is on the rise...
Study Finds More Residential Customers Opting for VoIP
There continues to be increased U.S. residential demand for Voice over Internet Protocol (VoIP) phone service, according to new findings from the FCC...
CounterPath Gets Patent for Mobile Network-Based Authentication
CounterPath has gotten a patent for mobile network-based authentication, and its announcement led shares of the Canadian company to jump more than 27 percent on July 21...
VoIP Provider Site Releases Top VoIP Solutions
If you have been reading anything on technology in the last decade, then you probably know that VoIP comes with a long list of benefits for anyone who is running a business...
VoIP at Center of Net Neutrality Issue in Jamaica
Local reports say national telecommunications company Digicel Jamaica is continuing to block several local VoIP providers on the grounds that those providers are acting illegally...
Making the Case for VoIP Phone Systems in Your Business
By now, you are likely aware of the massive transition that many businesses are making with the decision to switch from traditional telephony to Voice over Internet Protocol (VoIP) business phone systems...
VirtualPBX Introduces Military, Veteran Discount Program
VirtualPBX.com, Inc., a VoIP provider, has introduced its military and veteran discount program to show its support and gratitude for those who have served the nation...
Valuesetters V-Star Calling App Now Available on Google Play Store
Valuesetters Inc., an Internet-based company that seeks free subscribers and revenue-generating subscribers, has revealed that its V-Star calling app is now available on the Google Play store...
Indosoft Gets US Patent for Call Survival
Contact center software provider Indosoft recently received a patent for its Q-Suite Call Survival from the U.S. Patent and Trademark Office...
Real Benefits for Moving Call Centers to VoIP
The VoIP revolution has changed the telecommunications industry since it first became a mainstream technology in the first decade of the 21st century, and VoIP technology is a great benefit to contact centers...
VoIP Calling Can Conquer Outrageous Roaming Rates
Telecommunications companies have not traditionally provided international calling rates that most mobile users find reasonable, but the proliferation of voice over IP (VoIP) services is stepping in and leaving telecoms in the dust...
Why VoIP is Perfect for SMBs
Companies looking for cheaper phone services have been turning their eyes toward Voice over Internet Protocol (VoIP) solutions...
No Signal in the Building? Use VoWi-Fi to Connect
The increase in multimedia content and the influx of data hungry mobile devices on the communications landscape is seeing mobile operators scrambling to provide services even in areas that cannot be penetrated by mobile networks...
Belly Deploys VoIP Cloud Phone Solution
Belly, a marketing platform for small businesses, has adopted a VoIP cloud phone solution in a bid to provide its workforce of over 100 employees with a simple, easy-to-use phone system...
VoIP Service Remains an Option for Landline Phones
Despite the increasing popularity of smartphones, and even simpler cell phones, many consumers still want to be able to use a landline device...
Celeno OptimizAIR 2.0 to Power Edimax 802.11ac Home Routers
With Airtime management technology, service providers can effectively manage Wi-Fi networks, and deliver good quality service...
4PSA's VoipNow Celebrates its Ascendance
At a time when the giant telecoms, powered by big, expensive PBX boxes, ruled the roost, 4PSA decided to do things a little differently...
VoIP Critical to Enterprise Branch Network Success
Cloud, infrastructure application as service (IaaS) and software application as service (SaaS) are the most sought-after technology services among enterprises these days...
Tone Software Offers Managed Service Providers a Success Pack for IP Office Market
Tone Software is now offering a ReliaTel Service Success Pack for Avaya IP Office, a solution that lets Managed Service Providers deliver profitable managed services for the Avaya IP Office market...
Regulatory Concerns Abound in Switch from PSTN to VoIP
The telephony market is witnessing a switch from the old voice standard, PSTN, to the future as driven by the Internet, VoIP, and the complications that come with making the switch from one to the other are huge...
The Death of POTS May Leave Gaps VoIP Hasn't Yet Filled
The days of plain old telephone service are numbered. Some phone carriers, like AT&T and Verizon, are trying to change legislation that requires POTS to be available as a "carrier of last resort."..
Still Some Gaps for VOIP to Fill
The days of plain old telephone service (POTS) connecting millions of homes through telephone wires, are numbered. With the increasing reliance upon cell phones and VOIP, only 10 percent of Americans are left using traditional telephone services-primarily senior citizens...
Tone Software Podcast Looks at Lync Implementation
The adoption of Microsoft Lync as a unified communications platform is growing exponentially, with Microsoft reporting huge growth for the platform. Many enterprises view Lync as a cost-effective strategy to incorporate unified communications into their existing IPT environment utilizing their existing Windows network architecture, along with their users' existing desktop resources. While this strategy can yield significant ROI, it also creates additional strain on the IP network, and the system resources of every Lync user's desktop...
Tone Software Debuts ReliaTel Service Success Pack Exclusively for Avaya IP Office
Tone Software aims news service pack at MSPs to enhance VoIP and UC capabilities...
MSPs Get a Leg Up with Tone Software's New Offering
Managed service providers are frequently vexed by the lack of the proper solutions to use with Avaya IP Office, but that problem is coming to an end today...
VoIP: A Great Platform to Dive into Unified Communications
Voice over Internet Protocol (VoIP) has been around long enough that it's a comfortable entry point into the UC market...
Xerox Integrates Tone's ReliaTel to Move IT Service Business Forward
Tone Software has announced its ReliaTel VoIP and Unified Communications (UC) Service Assurance software is providing a telephony management platform for the IT Outsourcing (ITO) managed services business of Xerox...
VoIP Makes Distributed Workforces Flexible
VoIP services can solve problems with efficiency and cost, and businesses should not find them difficult to set up or maintain...
Costs to Consider When Switching to VoIP
VoIP can make expansion of phone systems easier because businesses can manage their needs through control panels hosted in the cloud. Setting up a new phone system is not without its costs, though...
Comings & Goings: magicJack Names Anthony Russo its New VP of Mobile
It appears magicJack is trying to make some moves to get it into more of the mainstream with the announcement of a new vice president of its mobile division in Anthony Russo...
Collaboration, Not Chaos: Tone's IAUG Event To Address Lync UC Integration
A Unified Communications system allows for less hardware, which means less money being spent on hardware, which translates to money in the till for other, more necessary items...
Colorado Legislature Addresses Telecommunications Overhaul
For many years in the state of Colorado, a state subsidy has helped to provide rural denizens with access to landline phone services. But that may all change with the introduction of HB 1328...
Are You Ready to Embrace the New Era of VoIP/SIP Connectivity?
VoIP already has several million subscribers worldwide, and according to the latest research analysis "its growth looks set to accelerate as predictions indicate a $40 billion annual VoIP market by 2015."..
Unified Office Debuts Total Connect Now 3.0
Unified Office, Inc recently rolled out its new Total Connect Now (TCN) 3.0 Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR) software...
Mitel Adds the 6800i Series to its IP Business Phones Portfolio
Recently, at the Enterprise Connect conference in Orlando, Mitel unveiled its latest 6800i series of IP business phones that utilize open standards-based SIP protocol...
Promotion: ITP VoIP Offers One Year Free Phone Service to Users
To enable more users to utilize the VoIP technology, ITP VoIP, a growing VoIP service company, has recently introduced a new program to provide their existing and prospective customers with a chance to avail a full free year of phone service...
Another Reminder: Security When Using VoIP is not to be Overlooked
When the world's enterprises began sending and receiving important information via the great new Internet, their move to the future was soon followed by a plague of hackers seeking their valuable contents...
VoIP Adoption Growing Worldwide
Everything seems to be migrating to over-the-top services offered over the Internet these days; even TV is moving to OTT with services like Netflix. But a study by WhichVoIP shows exactly how much VoIP technology is growing...
Tone's OMC-FLASH 4.7.0 Release Addresses Key Requirements
Tone Software Corp. has announced the release of OMC-FLASH 4.7.0 incorporated with a number of new and important features...
Mobile VoIP Threatens Traditional Mobile Telecom Habits
Expanding 3G, LTE, HSPA+ and even Wi-Fi networks, in addition to breakthroughs in improving the quality of VoIP calling technology, have made VoIP both viable and increasingly popular...
Wanatel Helps VoIP Resellers Take the Plunge
Wanatel -- which offers Internet telephony communications and VoIP services on top of other IT services and products -- notes that becoming a wholesale VoIP reseller, while promising good returns, is a decision that shouldn't be made in haste...
Carrier VoIP and the IMS Market Gained by 30 Percent in 2013
If you think the growth of VoIP in the past year has been impressive, you're not alone. According to Infonetics Research, carrier VoIP and the IMS market both grew by 30 percent in 2013...
Telekom Austria Moves from Fixed-Line Voice Service to VoIP
Telekom Austria recently became the first operator in the EU to migrate its fixed-line voice service to VoIP, in a project that saw its domestic arm A1 integrate 2.3 million fixed-line phone customers with its all-IP network...
Nextiva Makes Available New Mobile and Desktop App
Provider of cloud-based business phone service Nextiva recently said that its new mobile and desktop app is now available for customers...
Telx Strengthens Customer Support with 24/7 Service in Miami
Telx Telecom is one of the latest telcos to implement a 24/7 customer support program that helps customers find and solve their most difficult and serious questions and issues related to phone and VoIP services...
Bangladesh Telecom Regulatory Commission Fights Illegal VoIP Activity
The Bangladesh Telecommunications Regulatory Commission has decided to implement a system to monitor international gateways (IGWs) and interconnection exchanges (ICXs) to prevent illegal call termination...
Equiinet Expands into Arizona, SoCal Following Merger with Ubiquita
Equiinet has announced it has expanded operations into Arizona and Southern California, following the merger of Ubiquita and Equiinet..
FCC Gives Telecoms the OK to Test VoIP as Replacement for POTS
The FCC has voted to allow telecoms to test VoIP networks as a replacement for POTS on a limited basis. The decision is seen as a major step forward in modernizing communications in the U.S...
Neofone Deploys Squire Tech's SVI MGC Solution and Upgrades LNP Services Delivery
VoIP operator Neofone has endorsed Squire Technologies' SVI MGC solution for its reliability and performance in addition to its effectiveness in reusing existing Cisco media gateways...
Tata Communications Launches its Mobile VoIP Platform
Tata Communications, a major provider of A New World of Communications, recently introduced its mobile VoIP platform...
Primus VoIP Celebrates 10 Years in Canada
Primus Telecommunications Canada, the country's largest alternative telecommunications service provider, is celebrating its tenth anniversary this month...
Converting Business Phone Networks to VoIP is Cheap and Worry-Free
Businesses that still base their telephony network off traditional analog landlines are unfortunately missing out on some of the many advantages offered by VoIP phone systems...
Business VoIP Phone Systems Offer Enhanced Calling Features for Cheap
VoIP allows companies to choose between operating their own on-site Private Branch Exchange (PBX) servers, or using a cloud-based hosted PBX solution that sees the VoIP provider managing the network...
Residential VoIP Phone Systems Offer Better Phone Service with Lower Bills
Traditional home phone service providers charge $30 or more for each phone line per month, and though this is lower than the traditional smartphone bill, there's little reason to pay this much for a redundant phone line...
Ooma Creates Safety Phone for Aging Consumers
Ooma, Inc., a California-based provider of smart home and business communication systems, has announced the launch of the Ooma Safety Phone, which allows users to instantly contact 911, family members and friends using two programmable speed-dial buttons. The device is an extension of the company's 911 Alerts feature, which notifies subscribers when 911 is called from their home...
FCC Again Climbs on the VoIP Merry-Go-Round
There's an infamous quote attributed to New York Yankees legend Yogi Berra, who, when asked about a recurring scenario in a baseball game declared, "It's dejà vu, all over again." Whether Yogi actually said that or not is up for debate, but there's no debating what the FCC is doing when it comes to clarifying what VoIP technology is…or isn't...
Digital Element's IP Geolocation Technology Selected by COCUS
Digital Element recently announced that its IP geolocation technology has been selected by COCUS AG, a German telecommunication consultancy and solution provider, for its telecommunications client...
Telx Telecom Lives Up to its Promise of Faster Networks
However cliche it may sound, 'Time is Money' for businesses, and to spend it usefully and productively is their topmost priority. Today, the backbone of any organization is a reliable Internet service that can support high-speed data, VoIP, video and other applications. Metro Ethernet (Metro E)is the answer, which Telx Telecom is now making available to the Miami region...
Don't Follow the Mob: Choose a Phone System that Suits You
Having finally decided that VoIP is good for the business, you heave a sigh of relief at not having to think any further on the issue, but you're mistaken...
SIP Trunking and How It Works for Businesses
By now, most businesses are aware of Voice over Internet Protocol (VoIP) phone systems, which route calls through the Internet for more efficient communication than landlines provide. The result is hyper-efficient phone calls that include more free features, for a lower monthly price...
VoIP Gang Seized in Bangladesh
When we think of gangs - packs of wolves or, more commonly, of people - united in a mission of violence, we don't often think of VoIP. And yet where there is a chance of crime, there shall be criminals. On Sunday night, a group of 39 people were arrested in the city of Uttara, Bangladesh. The Rapid Action Battalion (Rab), anti-crime and anti-terrorism unit of the Bangladesh Police, seized a house that held, what the Bangladeshi newspaper, The Daily Star, describes as a "huge quantity of illegal VoIP equipment."..
VoIP Set to Dominate European Phone Market
Voice over Internet Protocol (VoIP) converts traditional phone signals from analog to digital formats, which are then routed through the Internet instead of traditional phone networks. The result is a faster, clearer and even cheaper service that uses modern technology to its fullest extent, instead of relying on century-old copper wire transmissions...
Important Steps To Take Before Switching to VoIP
The end result of using VoIP is a business-calling network that offers higher sound quality and more included calling features, at a price less than what comparable landline phone companies can offer...
Workaholics Rejoice; Regular Flyers, Not So Much
Scandinavian Airlines will soon be in a position to allow its EuroBonus members to make VoIP calls. A partnership with Swedish manufacturer Zaark is making this possible...
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