VoIP Monitoring Featured Article

Empirix Continues to Extend its Reach

October 07, 2008

By Tim Gray, VoipMonitoringZone Web Editor

Empirix (News - Alert), a leading provider of voice application testing and monitoring solutions, is gearing up for a busy year as the company recently announced a slew of customer deals as well as begun preparation for some big industry events.

The Bedford, Mass.-based company – which boasts the world’s top ten Network Equipment Manufacturers and nine of the top ten Service Providers, and most of the Fortune 100 companies as users of Empirix solutions – will participate in Vo.IP Germany and the International FOKUS IMS Workshop 2008.
Vo.IP Germany will be held in Frankfurt, Germany on October 28 and October 29. The International FOKUS IMS Workshop 2008 is scheduled for November 6 and November 7 in Berlin.
A recognized market share leader for VoIP and IMS testing and monitoring, Empirix also offers the only suite of automated testing and monitoring solutions designed specifically for contact centers. The company has won numerous awards for its product innovation and thought leadership.
Empirix plays an active role with industry forums, alliances and interoperability groups, including the IMS Forum (News - Alert); SIP Forum; Multiservice Forum (MSF); CableLabs; and a variety of additional consortiums focused on quality assurance for enterprises and service providers.
Earlier this month Belgium-based cable operator Telenet NV selected Empirix’s Hammer XMS to monitor its voice-over-Internet protocol (VoIP) network to ensure high quality telephony service to its residential and business customers.
In addition, Peerless Network, a provider of services that simplify interconnecting voice and data traffic across disparate networks, has selected  Hammer XMS monitoring solution for added visibility into its four switch sites.
Empirix’s Hammer testing and monitoring solutions have helped Network Equipment Manufacturers (NEMs), Service Providers and Enterprise Contact Centers successfully transition to new technologies including Unified Communications (News - Alert), IP Contact Centers, VoIP, NGN, and IMS-based networks.
The Hammer testing solutions synthetically emulate devices and virtual users interacting with voice centric applications, which include making calls, verifying features, and determining performance, as well as proving system and multi-vendor interoperability of VoIP, NGN and IMS architectures.
This functionality spans TDM and IP, signaling and media, and active and passive voice quality software only packaged solutions through hardware accelerated call and session test platforms. Hammer is an established, respected and ubiquitous brand in communications test labs around the world.
INTERNET TELEPHONY Conference & EXPO West 2008 — the biggest and most comprehensive IP communications event of the year — concluded September 18 in Los Angeles, California. Thousands of attendees flocked to the event for three valuable days of exhibits, conferences and networking opportunities. Mark your calendar now for ITEXPO East 2009, February 2-4, 2009, in sunny Miami, Florida.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.

Edited by Tim Gray
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