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VoIP Monitoring: How to Succeed with UC

October 05, 2010

By Stefania Viscusi, Assignment Desk Editor

Unified communications play an increasingly important role for businesses today as new devices and improved networks help better connect with customers as well as increase employee productivity.

To deliver best-practice processes and UC quality assurance methods and metrics organizations can use to more easily transition to new technologies and assure their business process optimization, Empirix (News - Alert) is hosting a free Webinar Wednesday Oct.13 at 2PM ET titled, “Unified Communications: Get it Right; Keep it Right.”

The webinar will highlight essential best practices for real-time communications as well as problem resolution and how to prevent quality problems in the future.

TMCnet Group Editorial Director Erik Linask will be joined by guest presenters Bob Hockman (News - Alert), director, Product Marketing, Enterprise Business Unit at Empirix and Tom Lynch, Enterprise Business Unit Empirix, to discuss the elemental breakdown of unified communications and how to better deploy Unified Communications (News - Alert) solutions, with confidence.

Don’t wait, Register Now!

Empirix is also taking part in this week’s ITEXPO West 2010 event in Los Angeles, Calif. Gordon Eddy (News - Alert), director of Enterprise Product Management was a guest speaker during yesterday’s “Is VoIP a Victim of its Own Success? Maintaining Quality in the Wake of VoIP Proliferation” session. The presentation evaluated alternative strategies to solving the VoIP testing challenge and how enterprises and network operators can stem the tide of VoIP overload.

Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi
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